Frequently Asked Questions
Butek Tanks is committed to providing you, their customer with the best possible experience. Here we list some frequently asked questions about purchasing from us:
How much does delivery cost?
Delivery is free to most postcodes. Please see the delivery details for confirmation.
How can I change the billing/delivery address on my order?
Please get in touch with the sales team for assistance quoting your order reference.
Can I place a bulk order?
Yes, please get in touch with the sales team on 01277 653281 or complete the form below for further details.
Can you provide a quotation based on my requirements?
We offer a bespoke service for you to create the tank specification to meet your requirements.
Can I place an order for a business?
Yes, please get in touch with the sales team on 01277 653281 or complete the form below to discuss your options for a trade account.
Is there a minimum order quantity?
No, you can order whatever quantity suits your requirements.
Do you accept orders from individual customers?
We do not have distributors as we believe in allowing customers to buy direct and get the best price and a bespoke tank that suits their project.
How will I know if my order has been received?
You will get an order confirmation email.
Can I place an order over the phone?
Yes, please call the sales team on 01277 653281.
I’m having problems placing my order online, can you help?
Yes, please call the sales team on 01277 653281.
How long will I be waiting for my liner after receiving order confirmation?
We endeavour to get our liners delivered as soon as possible. The standard lead team is around two weeks.
I can’t find the option to order a Steel Water Storage Tank!
Watch the brief video below, and we’ll show you where to go, the options available to you and how you can purchase a Steel Water Storage Tank through the Butek Tanks website…
How long does the tank take to install?
How long a tank takes to install will depend on the size of the tank; however, most tanks can be installed in 2-3 days. We can provide an installation cost if required.
What are the benefits of powder-coated options?
Powder coating will extend the life expectancy of the tank steel and be colour coordinated to its surroundings.
Can I use this tank as a swimming pool?
Not recommended, but our customers certainly have before!
What is the life expectancy of my new tank?
Your tank would be expected to last more than ten years if it is correctly installed and maintained.
What size tank do I need?
We manufacture bespoke tanks, so please chat with our sales team and they will provide you with a tank that suits your precise requirements.
Which liner do I choose, EPDM or Butyl
We always recommend Butyl as the material of choice due to its strength, longevity and ease of working with. You can check our spec sheets for more information or speak to a member of our team if you have any questions!
Will the liner be protective against cold conditions and frost?
Butyl and EPDM liners have a low-temperature range of down to -40c.
>> Please contact us below if you have a question you would like us to answer.
Please submit your details below and we will contact you to discuss your needs.
If you are outside the UK, kindly specify your location in the form below. We will then direct your enquiry to our distributor in your region for tailored assistance.
Alternatively, call us on +44 (0)1277 653 281.